Do you screen all helpers on your platform?

We employ multiple methods to ensure a fair and dependable platform. Key measures include email and phone authentication, advanced technology for user risk & identification verification, and transparent display of background check outcomes when purchased. To safeguard your privacy and safety, we offer Safe Calling, a feature allowing users to connect without immediately sharing personal contact details. For your protection, please continue communicating within the platform until your hires are confirmed, particularly in scenarios involving disputes. Additionally, if you use our Concierge service, we screen services offer customers background checks, ID verification, and reference checks, all documented in our interview notes.

While we facilitate these steps, it remains your responsibility to assess potential candidates, ensuring their skills align with your family's needs. We recommend performing additional checks before the final hiring decision. Background checks are available for purchase through us. For more details, please refer to our article here.