Concierge Service Overview
Concierge Service Overview

Concierge Service Overview

Hi - thanks for scheduling the non-commitment discovery call with us! We are so happy to have you here! One of our advisors, Ava, Mike or Joanna will get on a video call with you. If you need to reschedule, please let us know ahead of time via email: Before our chat, take a quick look at this document. We know your time is precious. It’s important for you to go through them, which covers a few key things, so we can make the most of our time together and address any burning questions you may have:
  • Process overview: We'll walk you through how we do things.
  • Our track record: See who we've worked with in the past.
  • Real-life success stories: Check out some case studies to get inspired.
  • Frequently Asked Questions: We've got answers to common queries right here.
Complimentary occupational accident insurance for helpers hired through Full Service for the first 4 weeks.

Process overview

Our team moves fast once we start our process. It is important to note that we will follow up regularly as part of the process to move the process forward (please do not perceive that we are being pushy)😃. Below are our detailed processes. In case you haven’t seen our high-level overview and pricing, here is the reference.

Our track record

We have worked with many busy professionals and executives like yourself, including executives from Big Tech, Healthcare, Law, Banking, Investment, Media, Consumer Product, and Consultancy. Our success rate is high. We're known for delivering successful outcomes and exceptional services. Our clients refer and return to us because we care. Count on us to help you find the right care for your loved ones.

Sample clients’ workplaces below


Success stories


How do you qualify your helpers?
Where do you source your candidates?
How many candidates will I get?
How long does the process take?
How are Concierge Search Quotes Determined?
Do you make sure they have all of the shots in place?
Do they all have CPR or First Aid certificates?
Will you help us discuss the helper's salary?
Does the helper need to pay taxes?
Do you provide insurance for the helpers? What if there's an unexpected accident?
Is it strange that the helper openly ask about salary during the interview?
Can I request a helper from a specific location, like Taiwan or Hong Kong?
If we are not satisfied with the hire, can we let her go?
What happens if the helper decides to quit after two months? Can you continue to assist us?
Can we request a refund?
Do you provide other services?