What is AyiConnect?
How does AyiConnect work? Can AyiConnect really find a good job or a good helper?
What is Concierge & how do I engage?
How do we know if the Helper or Family is real?
How can I get the AyiConnect app?
What are the functions and features of the AyiConnect app?
What does your background check entail?
If You’re a Family
I have invited a few helpers, but they are not responding. What should I do?
How do I message the Helpers?
How can I leave feedback?
Do you screen all helpers on your platform?
Can we pay the Helpers directly?
How are helpers' rates determined?
Can we interview Helpers before booking them?
Are we responsible for paying taxes?
If You’re a Helper
Is there a fee to join the platform as a helper?
How do I get paid?
I am not from the US. Can I apply to the job?
How to apply for a job?
Policies & Others
How can I cancel the yearly subscription?
How do I make sure my information is safe?
What are warnings?
How can I delete my account?
Do you engage with the Helpers who speak other languages?
How do I report a user?
Do you offer a partnership or promotion of businesses?